Serviceaide, Inc

Serviceaide, Inc provides AI-driven service management and ITSM software, including technical support and helpdesk support for its SaaS products. The company also offers implementation, consulting, training, and education services to help customers deploy and use its service management solutions.

Overview

Company description

Serviceaide, Inc is a privately held software company focused on AI-powered service management, ITSM, service desks, and workflow automation. Its customer support operations include SaaS technical support, helpdesk assistance, product maintenance, implementation consulting, and customer training. Its platforms support ticket management, service requests, knowledge management, and automated support workflows.

Sectors

Key Capabilities

Technical Support

Helpdesk Support

IT Service Desk Software

Ticket Management

Customer Onboarding

Product Training

Implementation Consulting

Knowledge Management

Self-Service Support

AI-Guided Tier-1 Support

Services & Solutions

Explore services

Software & Technology SOLUTIONS
ChangeGear
Luma AI
Luma Virtual Agent
Luma Knowledge
Microsoft Teams
Slack
WhatsApp
Jira
Jenkins
Operational Support SOLUTIONS
Technical Troubleshooting
Helpdesk Support
Ticket Management
Customer Onboarding
Product Training
Implementation Support
Knowledge Base Support
Self-Service Support
AI-Assisted Ticket Routing
Support Maintenance
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
2016
50 - 249
Private
Software
Global
Why Consider This Provider?

What Sets Them Apart

Serviceaide is relevant for organizations seeking technical support and helpdesk capabilities alongside service management software. Its offerings include SaaS technical support, implementation consulting, training, service desk workflows, ticket management, self-service portals, and AI-assisted support automation.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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