XtraNet Tech

XtraNet Technologies Limited provides IT services, BPO, call centre, application support, and digital transformation solutions for enterprises and public-sector organizations. Its customer support capabilities include inbound and outbound customer engagement, service request closure, multilingual voice assistance, customer onboarding calls, and service desk ticket tracking.

Overview

Company description

XtraNet Technologies Limited is an India-based IT services and BPO provider serving enterprises, government organizations, and public-sector clients. Its customer support operations include inbound dealer help lines, outbound customer calls, back-office processing, service request closure, multilingual assistance, and customer onboarding activities. The company also offers a web-based service desk for routing, tracking, monitoring, and resolving support requests.

Sectors

Key Capabilities

Customer Support

Ticket Management

Technical Support

Helpdesk Support

Customer Onboarding

Service Request Closure

Multilingual Voice Assistance

Customer Issue Resolution

Query Tracking

Support Request Monitoring

Services & Solutions

Explore services

Software & Technology SOLUTIONS
XtraSupport Service Desk
Oracle ERP
IFS ERP
Operational Support SOLUTIONS
Inbound Call Support
Outbound Customer Calls
Back-office Processing
Service Request Closure
Multilingual Voice Assistance
Email, Form, and Phone Query Routing
Ticket Tracking
Support Request Monitoring
Customer Issue Resolution
Customer Onboarding Calls
Company Snapshot

Key Details

A quick reference of the provider's core profile information

India
2002
250 - 999
Public
Services
Global
Why Consider This Provider?

What Sets Them Apart

XtraNet Technologies Limited is relevant for customer support outsourcing because it provides inbound and outbound call centre operations, back-office processing, service request closure, multilingual customer engagement, onboarding calls, and a service desk platform for tracking and resolving support queries.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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