Empire Global Solutions

Empire Global Solutions is a U.S.-owned business process outsourcing provider with contact-center and back-office operations in the United States and Colombia. The company supports home warranty claims processing, customer issue resolution, and dispatch coordination for warranty-related service requests.

Overview

Company description

Empire Global Solutions provides bilingual contact-center, back-office, logistics, and sales outsourcing services. Its verified returns-related work includes processing home warranty claims, resolving customer issues, and coordinating dispatches to in-network vendors. The company serves the home warranty industry through customer support and claims-related operational assistance.

Sectors

Key Capabilities

Claims Processing

Warranty Claims Management

Customer Issue Resolution

Claims Dispatch Coordination

Contact Center Outsourcing

Back-office Outsourcing

Services & Solutions

Explore services

Operational Support SOLUTIONS
Claims Processing
Claims Dispatch Coordination
Customer Support
Customer Issue Resolution
Back-office Support
Vendor Dispatch Coordination
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
2021
50 - 249
Private
Services
North America and Latin America
Why Consider This Provider?

What Sets Them Apart

Empire Global Solutions is relevant for claims-related outsourcing because it provides representatives and dispatch support for home warranty operations, including handling customer issues and coordinating in-network vendors for warranty claims.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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