Hinduja Global Solutions

Hinduja Global Solutions provides outsourced customer experience, business process management, back-office, and contact center services for organizations worldwide. Its sales-related capabilities include outsourced inside sales, lead qualification, appointment scheduling, customer inquiries, order status and delivery support, returns handling, sales order processing, and cross-selling or upselling.

Overview

Company description

Hinduja Global Solutions is a global technology-enabled business services provider delivering customer experience, business process management, contact center, and back-office solutions. Its client operations include inside sales support, lead qualification, appointment scheduling, customer communications, order status inquiries, returns, sales order processing, and revenue-focused cross-selling and upselling.

Sectors

Key Capabilities

Inside Sales Support

Lead Qualification

Appointment Setting

Sales Order Processing

Order Status Management

Delivery Change Support

Returns and Exchange Handling

Customer Inquiry Support

Cross-Selling and Upselling

Sales Administration

Services & Solutions

Explore services

Software & Technology SOLUTIONS

HGS Agent X

Salesforce

ChatGPT

Robotic Process Automation

Operational Support SOLUTIONS

Inbound Voice Support

Outbound Customer Outreach

Chat and Email Support

Lead Qualification

Appointment Scheduling

Order Status Updates

Delivery Change Processing

Returns Processing

Sales Order Processing Through Invoice Posting

CRM Updates

Company Snapshot

Key Details

A quick reference of the provider's core profile information

India

1973

10000+

Public

Services

Global

Why Consider This Provider?

What Sets Them Apart

Hinduja Global Solutions is relevant for outsourced inside sales and order processing programs because its verified client engagements include lead follow-up, appointment scheduling, sales conversations, order status and delivery support, returns handling, sales order processing, and cross-selling or upselling through voice, chat, email, and automated customer experience channels.

Locations & Service Coverage

Global Presence

Global service coverage

Reviews

Reviews & Ratings

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Contact Information

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