Empire Global Solutions

Empire Global Solutions provides outsourced contact center, customer service, back-office, logistics, and sales support through U.S. and Latin American operations. Its customer experience services include inbound customer assistance, issue resolution, dispatch coordination, representative training, and operational support for client organizations.

Overview

Company description

Empire Global Solutions is a privately held BPO and contact center provider headquartered in the United States with delivery operations in Colombia. The company supplies customer service representatives, contact center support, dispatch coordination, back-office assistance, and sales outsourcing. Verified client work includes handling customer inquiries and resolving service issues for a home warranty provider.

Sectors

Key Capabilities

Customer Experience Operations

Contact Center Outsourcing

Inbound Customer Service

Customer Issue Resolution

Back-Office Outsourcing

Dispatch Coordination

Sales Outsourcing

Customer Service Representative Training

Services & Solutions

Explore services

Operational Support SOLUTIONS
Inbound Customer Call Handling
Customer Inquiry Resolution
Service Issue Resolution
Dispatch and Vendor Assignment
Back-Office Processing
Customer Service Representative Training
Daily Client Operations Coordination
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
2021
50 - 249
Private
Services
North America and Latin America
Why Consider This Provider?

What Sets Them Apart

Empire Global Solutions is relevant for organizations seeking outsourced customer experience operations, including inbound customer service, issue resolution, dispatch support, and back-office coordination. Its verified client work demonstrates customer support delivery for a home warranty provider.

Locations & Service Coverage

Global Presence

Global service coverage
Reviews

Reviews & Ratings

No reviews yet

Be the first to review this company.

Contact Information

Connect With This Provider

Are You an
Industrial Distributor
Looking for the
Right Service Provider?

Browse our network of 4,000+
service providers

Still Comparing Providers?
Let Us Do the Shortlisting.

Share your requirements with DistriOps. We’ll find 3 relevant service providers, get their quotes, and put your best options in front of you.

One requirement. Three relevant options. Less time comparing.

Need Help With Your Operations?

Tell us what you’re looking for and we’ll help you identify relevant providers.

Step 1 of 2

Tell Us What You Need. We’ll Do
the Searching.

DistriOps connects you with 3 qualified providers and
brings their quotes to you.

About DistriOps

The Industrial Distribution Intelligence & Partner Platform

DistriOps is a global platform built to help industrial distributors and manufacturers discover the service providers, technology companies, and operational partners they need to run and scale their businesses.

The Aggregator for Industrial Distribution

DistriOps brings together the fragmented ecosystem of companies supporting industrial distribution, from supply chain, procurement, product data, customer operations, finance, logistics, and automation to specialized technology and software providers.
With a growing network of 2,500+ vetted providers across 27 industrial verticals, DistriOps gives businesses one place to discover relevant capabilities, evaluate potential partners, and connect with providers that fit their operational requirements.
The DistriOps platform is designed to make industrial partner discovery faster, more focused, and easier to navigate, replacing scattered searches across multiple providers and categories with a dedicated ecosystem built around the needs of industrial businesses.

Built Around the Industrial Ecosystem

Whether a distributor needs additional operational capacity, a technology solution, specialized expertise, or an outsourcing partner, DistriOps helps them find the companies equipped to deliver it.

2,500+ Vetted Providers | 27 Industrial Verticals | Global Coverage | Service & Software Providers
Scroll to Top

Need Trusted Operational Partners for Your Business?

I’m an Industrial Distributor Looking for Support

Find vetted partners for procurement, product data, customer support, AR/AP, and operational workflows.

I’m a Service Provider Looking for Clients

Join the Distriops network and let distributors and manufacturers actively seeking operational support discover you.

We Aggregate the Best Operational
Service Providers for You

Access a network of 2,500+ vetted operational partners across industrial distribution and manufacturing.

Share your requirements, compare trusted providers, and connect with the best-fit partner at the right price.

Tell us what you need, and we’ll connect you with vetted partners for procurement, product data, customer support, AR/AP, and other operational functions.

Join the Distriops network and let distributors and manufacturers actively seeking operational support discover you.

Select Company