CCIG Med

CCIG Med provides outsourced call and contact center services for medical facilities, including multichannel patient registration, appointment management, and medical helpline support. It also delivers patient and staff satisfaction surveys with analysis to identify service improvement opportunities.

Overview

Company description

CCIG Med is a Poland-based healthcare contact center provider serving medical facilities. Its services include outsourced patient registration, appointment scheduling, medical information hotlines, back-office support, and patient communication operations. The company also conducts patient and staff satisfaction research and analyzes results to help healthcare organizations improve service quality and patient relationships.

Sectors

Key Capabilities

Customer Experience Operations

Outsourced Medical Contact Center Services

Multichannel Patient Registration

Appointment Scheduling and Management

Medical Helpline Support

Patient Communication Management

Patient Satisfaction Surveys

Customer Feedback Analysis

Back Office Support

Patient Relationship Support

Services & Solutions

Explore services

Operational Support SOLUTIONS
Patient Registration
Appointment Booking and Cancellation
Medical Information Hotline Handling
Patient Communication Coordination
Patient Satisfaction Survey Administration
Patient Feedback Analysis
Staff Satisfaction Survey Administration
Medical Facility Back Office Support
Medical Registration Training
Patient Relationship Operations
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Poland
2015
50 - 249
Private
Services
Poland
Why Consider This Provider?

What Sets Them Apart

CCIG Med is relevant for healthcare organizations seeking outsourced patient experience operations, including medical registration, contact center support, appointment coordination, and satisfaction research with analysis for service improvement.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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