Call2Customers

Call2Customers provides outsourced inbound and outbound contact center services, including customer support, technical assistance, email and chat support, and back-office operations. Its verified Customer Experience offering includes customer satisfaction and product feedback survey programs, with survey design, response collection, analysis, and reporting for client organizations.

Overview

Company description

Call2Customers is an India-based outsourced call center and business process services provider supporting clients across multiple regions. Its Customer Experience services include customer support operations and structured customer survey programs. The company designs questionnaires, conducts feedback outreach, analyzes responses, and provides reporting to help clients identify service gaps and improve satisfaction.

Sectors

Key Capabilities

Customer Support Operations

Customer Satisfaction Surveys

Customer Feedback Collection

Product Feedback Surveys

Survey Design and Execution

Feedback Analysis and Reporting

Inbound Call Center Services

Outbound Call Center Services

Email and Chat Support

Technical Customer Support

Services & Solutions

Explore services

Software & Technology SOLUTIONS
Ozonetel
AI voice agents
Automated dialer and auto-callback systems
Operational Support SOLUTIONS
Customer Inquiry Handling
Customer Feedback Collection
Customer Satisfaction Survey Administration
Product Feedback Survey Administration
Survey Response Tracking
Feedback Analysis and Reporting
Customer Support Operations
Email Support
Chat Support
Service Level Agreement Management
Company Snapshot

Key Details

A quick reference of the provider's core profile information

India
2011
50 - 249
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

Call2Customers is relevant for organizations seeking outsourced customer experience support and voice-of-customer execution. Its documented services include customer satisfaction and product feedback surveys, structured data collection, feedback analysis, reporting, and ongoing customer support operations.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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