Businessfocus 360

Businessfocus 360 provides business process outsourcing, call centre, customer experience management, and customer feedback analytics services. Its CX offerings include customer satisfaction monitoring, feedback collection and analysis, mystery shopper programs, complaint analysis, and customer service performance monitoring for client organizations.

Overview

Company description

Businessfocus 360 is a private business process outsourcing provider operating across Sri Lanka and Australia. Its customer experience services include feedback collection, customer satisfaction rating programs, customer feedback analytics, mystery shopping, complaint analysis, and monitoring of customer service performance. The company also provides call centre, back-office, data management, and eCommerce outsourcing support.

Sectors

Key Capabilities

Customer Experience Management

Customer Feedback Collection and Analysis

Customer Satisfaction Monitoring

Customer Retention Analysis

Customer Loyalty Analysis

Mystery Shopper Programs

Customer Service Performance Monitoring

Customer Complaint Analysis

Call Centre Outsourcing

Customer Hotline Management

Services & Solutions

Explore services

Operational Support SOLUTIONS
Customer Feedback Collection
Customer Feedback Data Analytics
Customer Satisfaction Rating Administration
Customer Retention Monitoring
Customer Complaint Analysis
Mystery Shopper Coordination
Customer Service Performance Monitoring
Inbound and Outbound Call Centre Support
Customer Hotline Management
Technical Support Call Handling
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Australia
2014
50 - 249
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

Businessfocus 360 is relevant for organizations seeking outsourced customer experience operations and voice-of-customer support, including customer feedback collection, satisfaction measurement, complaint analysis, customer retention analytics, mystery shopping, and call centre management.

Locations & Service Coverage

Global Presence

Global service coverage
Reviews

Reviews & Ratings

No reviews yet

Be the first to review this company.

Contact Information

Connect With This Provider

Are You an
Industrial Distributor
Looking for the
Right Service Provider?

Browse our network of 4,000+
service providers

Still Comparing Providers?
Let Us Do the Shortlisting.

Share your requirements with DistriOps. We’ll find 3 relevant service providers, get their quotes, and put your best options in front of you.

One requirement. Three relevant options. Less time comparing.

Need Help With Your Operations?

Tell us what you’re looking for and we’ll help you identify relevant providers.

Step 1 of 2

Tell Us What You Need. We’ll Do
the Searching.

DistriOps connects you with 3 qualified providers and
brings their quotes to you.

About DistriOps

The Industrial Distribution Intelligence & Partner Platform

DistriOps is a global platform built to help industrial distributors and manufacturers discover the service providers, technology companies, and operational partners they need to run and scale their businesses.

The Aggregator for Industrial Distribution

DistriOps brings together the fragmented ecosystem of companies supporting industrial distribution, from supply chain, procurement, product data, customer operations, finance, logistics, and automation to specialized technology and software providers.
With a growing network of 2,500+ vetted providers across 27 industrial verticals, DistriOps gives businesses one place to discover relevant capabilities, evaluate potential partners, and connect with providers that fit their operational requirements.
The DistriOps platform is designed to make industrial partner discovery faster, more focused, and easier to navigate, replacing scattered searches across multiple providers and categories with a dedicated ecosystem built around the needs of industrial businesses.

Built Around the Industrial Ecosystem

Whether a distributor needs additional operational capacity, a technology solution, specialized expertise, or an outsourcing partner, DistriOps helps them find the companies equipped to deliver it.

2,500+ Vetted Providers | 27 Industrial Verticals | Global Coverage | Service & Software Providers
Scroll to Top

Need Trusted Operational Partners for Your Business?

I’m an Industrial Distributor Looking for Support

Find vetted partners for procurement, product data, customer support, AR/AP, and operational workflows.

I’m a Service Provider Looking for Clients

Join the Distriops network and let distributors and manufacturers actively seeking operational support discover you.

We Aggregate the Best Operational
Service Providers for You

Access a network of 2,500+ vetted operational partners across industrial distribution and manufacturing.

Share your requirements, compare trusted providers, and connect with the best-fit partner at the right price.

Tell us what you need, and we’ll connect you with vetted partners for procurement, product data, customer support, AR/AP, and other operational functions.

Join the Distriops network and let distributors and manufacturers actively seeking operational support discover you.

Select Company