ETISAL International

ETISAL International provides outsourced contact center, business process outsourcing, information technology outsourcing, and human resources outsourcing services across the Middle East and other markets. Its customer experience capabilities include multichannel customer contact handling, contact center operations, customer service support, and outsourced processes delivered for client organizations.

Overview

Company description

ETISAL International is a BPO and contact center provider operating delivery centers in Egypt and Saudi Arabia, with additional international operations. The company manages outsourced customer contacts through phone, email, web, fax, and SMS channels, alongside BPO, ITO, and HRO services. Its services support customer-facing operations for clients in multiple industries.

Sectors

Key Capabilities

Customer Experience Operations

Contact Center Operations

Multichannel Customer Contact Handling

Business Process Outsourcing

Information Technology Outsourcing

Human Resources Outsourcing

Customer Service Support

24/7 Contact Center Coverage

Services & Solutions

Explore services

Software & Technology SOLUTIONS

Cisco Unified Contact Center

Cisco WebEx

Operational Support SOLUTIONS

Multichannel customer contact handling

Contact center operations

Customer inquiry and service support

Business process outsourcing delivery

24/7 customer contact coverage

Phone, email, web, fax, and SMS support

Company Snapshot

Key Details

A quick reference of the provider's core profile information

Egypt

2003

1000 - 9999

Private

Services

Global

Why Consider This Provider?

What Sets Them Apart

ETISAL International is relevant for organizations seeking outsourced customer experience operations because it provides contact center and BPO services that manage customer interactions across voice and digital channels. Its documented delivery footprint, multilingual operations, and experience serving telecommunications, e-commerce, banking, financial services, consumer electronics, and fast food clients support its directory relevance.

Locations & Service Coverage

Global Presence

Global service coverage

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Contact Information

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