Origen BPO

Origen BPO provides outsourced customer service, help desk, appointment setting, collections, sales, back-office, and staffing services for client organizations. Its customer experience operations include multichannel inbound and outbound support through phone, email, chat, and WhatsApp, along with CRM administration, order assistance, and quality assurance processes.

Overview

Company description

Origen BPO is a Colombian business process outsourcing and contact center provider serving primarily U.S. clients. The company delivers customer service, help desk, appointment-setting, collections, sales, back-office, and staffing operations. Its customer experience support includes multichannel communications, CRM administration, order and product assistance, and quality assurance.

Sectors

Key Capabilities

Customer Experience Operations

Multichannel Customer Service

Help Desk and Technical Support

Customer Support Outsourcing

CRM Administration

Order and Product Support

Appointment Setting

Collections Support

Quality Assurance Operations

Back-Office Processing

Services & Solutions

Explore services

Software & Technology SOLUTIONS
CRM systems
Contact center dialer systems
Operational Support SOLUTIONS
Inbound and Outbound Customer Service
Phone, Email, Chat, and WhatsApp Support
Help Desk Support
Customer Order and Delivery Assistance
CRM Updating and Administration
Appointment Scheduling and Confirmation
Customer Support Quality Assurance
Back-Office Data Processing
Customer Onboarding Support
Sales and Telemarketing Operations
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Colombia
2014
50 - 249
Private
Services
United States
Why Consider This Provider?

What Sets Them Apart

Origen BPO is relevant for organizations seeking outsourced customer experience operations, including multichannel customer service, help desk support, CRM administration, appointment setting, order assistance, and quality assurance delivered through a Colombia-based team serving U.S. customers.

Locations & Service Coverage

Global Presence

Global service coverage
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Reviews & Ratings

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Contact Information

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