Phonetica is an Italian business process outsourcing provider delivering customer care, contact center, front-office and back-office services for business clients. Its verified Customer Experience capabilities include outsourced customer operations, multichannel customer care, help desk support, customer satisfaction monitoring and survey programs.
Phonetica is an Italian BPO and contact center provider serving businesses through inbound and outbound communication services. Its offerings include multichannel customer care, social care, help desk, front-office and back-office operations, remote switchboard services, telemarketing and customer satisfaction monitoring. The company also supported customized customer relationship and market research programs.
Phonetica is relevant for organizations seeking outsourced Customer Experience Operations Services and Customer Feedback & Voice-of-Customer Programs. Verified services include multichannel customer care, help desk and front/back-office support, customer satisfaction monitoring, surveys, market research and customized customer relationship processes.
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